Holloway Friendly has signed a contract with Spark Data that will deliver the income protection provider a new Policy Administration System over the next 18 months.
Spark Data have previously built a similar system for another mutual, National Friendly. The Holloway Friendly system will use that initial technology and will be further developed to support Holloway Friendly’s ambitious growth plans.
Stuart Tragheim, Holloway Friendly’s CEO said, “The investment in new technology is another significant step in the development of our business and is a further clear demonstration of our commitment to build a sustainable future for Holloway Friendly’s membership. We are delighted to be working with Spark Data on this project and to be partnering with fellow mutual National Friendly in this venture.”
“Improving customer experience and operating efficiency is vital for our business moving forward and the investment in systems is a clear endorsement for our new strategy.”
Lee Fedder, Director at Spark Data said, “We’re extremely proud of the Policy Administration System that we designed and built for National Friendly and which met their unique requirements. We’re able to take the foundations of the National Friendly system and work with Holloway Friendly to develop and deliver them a system that meets their specific needs and enables them to meet their future plans.”
Jonathan Long, National Friendly’s CEO said, “Spark Data created and delivered National Friendly’s Policy Administration System. It is an innovative bespoke system that has enabled us to provide an even better service to current and future members as well as IFAs. We’re very pleased that we are able to help lead the way in Policy Administration Systems and help other mutuals.”
The scope of this project for Holloway Friendly includes the development of a single policy administration system for their existing products, improving all processes throughout the policy life-cycle (including the implementation of workflow) to remove manual processes, and the development of a product engine to enable rapid introduction of new products.
If you have any further questions please email them to Georgia d’Esterre, Head of Marketing via email at Georgia.d’Esterre@holloway.co.uk or by phone on 07914 676190
This release is for immediate issue via email and www.holloway.co.uk.
Holloway Friendly is the original Holloway income protection company founded over 135 years ago in 1880 by the MP for Stroud, George Holloway, and was the first insurer in the UK to offer cover against loss of income through accident or illness.
Holloway Friendly is a mutual friendly society active in the UK advised income protection market. It currently offers products which protect members and their families against income lost through accident and sickness, via financial advisers from its HQ in Gloucester.
Last summer Holloway Friendly appointed Stuart Tragheim as its new CEO.
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