We're here to help you when you need us the most


About your Plan

Got a question? Need to change your cover? Inform us of a change in your situation? Or just find your Plan documents? We’re here to help.

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Member Assistance Programme

Whether or not you are making a claim, we are always there to listen, support and advise you with our Member Assistance Programme.

24 hours a day, 365 days a year on 
0800 484 0818.

More details

Making a claim?

We understand this can be a difficult time for you so we aim to make the process of claiming your benefit as simple as possible.

How to claim


Member stories

<p>Tony Underwood</p> avatar
From the horse's mouth

A farrier describes how a back injury from an accident nearly put an end to his career...

<p>George Middleton</p> avatar
A seafarer's tale

How we helped George recover from the trauma of an accident at sea - when there was no one else to turn to...

<p>Kerry Evans</p> avatar
A vision of a better life

Eyesight problems affected Kerry's ability to get out of the house, let alone get to work...

View all member stories
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