The inventor of income protection, Holloway Friendly, has announced that the company has paid 100% of claims in April, May and June and what’s more, in the first half of 2018, they paid out 98% of claims made.
The company, which was established almost 140 years ago, has seen significant growth in recent months and has continued to improve the number of claims paid out quarter to quarter.
Holloway Friendly (www.holloway.co.uk) is proud of its claims track record, in 2016 and 2017 they paid 96% of claims made. The team hope to continue to break down the barriers of traditional claim management and ensure that their claims process is as easy as possible to allow them to pay as many claims as possible, without delay.
The company was established by George Holloway, then MP for Stroud, in 1880. George strongly believed that those who could not work due to accident, illness or injury should still be entitled to protect some of their income. Holloway Friendly has continued George’s vision, by aiming to go above and beyond to deliver a personalised service and efficient cover for each of their Members.
Suzy Esson, Head of Member Services commented:
“Our claims team have continued to review the way in which income protection claims are assessed and to remove the barriers of traditional claim assessment in order to reach decisions in just hours, instead of weeks. This means that our Members receive payments without any hassle and can focus on getting better. We are incredibly proud of these figures and we continue to work hard to ensure our services continue to produce the best results for our Members.”
Last summer Holloway Friendly appointed Stuart Tragheim as its new CEO.
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