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I'm having trouble registering

This is the process for registering for Kaleidoscope

1. Complete the registration form here

2. We'll send you a verification email from the address: noreply@notifications.holloway.co.uk with the subject line "Please Activate Your Account". Please check your junk/spam mail folders if you think you have not received it.

3. Click on the activation link within the email and you can then login anytime.

If you do experience any difficulty you can call us on 0800 716 654 and we'll be able to help.

I'm having trouble viewing Kaleidoscope

For the best Kaleidoscope experience we suggest you use Chrome as your internet browser. You can download the Chrome browser here if it’s not already installed on your computer.

How do I delete my account?

We're sorry you no longer need access to our unique learning platform giving you tailored content about income protection. So we can delete your Holloway Friendly Kaleidoscope account, simply email Marketing@holloway.co.uk and include your name, your company name and email address you used to register. We will aim to delete your account within one calendar month. All your CPD results will be lost and we will not be able to retrieve them.

How do I change my password?

You can reset your password from the login page. SImply click "forgotten password" and you will be sent a reset email.

How do I know I've completed all sections?

When you login to Kaleidoscope you'll see your progress timeline for all the sections. These become coloured once you have completed each relevant section. As you work through each page there is a tick which you can click on to say you've completed that page, once all the pages in each section are ticketed then your progress timeline will update.

What does the stopwatch symbol mean?

The stopwatch symbol with a number in it is a suggested CPD time allowance, but it is your responsibility to validate the time you spend on this material and how it meets your learning needs.

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